EXECUTIVE STAFF ASSISTANT
Agency: Vermont Human Rights Commission
This is a permanent, full-time exempt position located in Montpelier, Vermont.
Qualified applicants please submit a resume and cover letter to: Karen L. Richards, Executive Director, Human Rights Commission, 14-16 Baldwin St., Montpelier, VT 05633-6301, or email firstname.lastname@example.org
Starting Pay: Pay Grade: 22- $20.36 per hour
Job Duties: The primary responsibility of this position is to receive, analyze and respond to citizen inquiries regarding potential complaints of discrimination. It also includes traditional administrative support staff duties and other duties as assigned by the executive director. Major responsibilities include:
- handling intake calls and inquiries by mail and email
- analyzing and applying fact patterns supplied by potential complainants
- making an initial determination as to whether each inquiry is within the VHRC’s jurisdiction
- drafting discrimination complaints for review and approval by the Commission’s executive director
- sending correspondence to parties
- setting up case files, hard copy and electronic
- updating electronic case logs
- engaging the parties in informal efforts to resolve complaints under supervision of the executive director
- serving as the administrative assistant to Commission staff including the executive director and administrative law examiners
- answering the main telephone line, answering email inquiries on the VHRC’s public web site and providing information and referral services as necessary
- preparing the hard copy and electronic materials and postings and providing administrative support for the monthly meetings of the Commission
- interacting with other state agencies as necessary
- managing the day-to-day logistics of running a small office including procuring office supplies and other materials, overseeing the physical plant, maintaining equipment, trouble-shooting technology issues and other duties as necessary and as assigned.
- Database development and management experience.
- Website development and management experience.
- Data entry for federal grants
- Creating and maintaining systems for tracking cases
Duties are performed primarily in an office setting. Private means of travel should be available for occasional travel. Incumbents must be adaptable, able to multi-task and work within tight time limits.
Associate’s Degree, Bachelor’s degree or three years of demonstrated relevant experience.
Knowledge, Skills and Abilities:
Sound analytical skills and the ability to learn the fundamentals of the laws enforced by the VHRC
Strong and effective writing skills.
Excellent organizational skills.
Strong interpersonal skills and an ability to manage conflict.
Ability to multi-task while paying great attention to detail.
Proficient computer skills including Microsoft Office (WORD, Excel, Access, etc.) and other commonly used software programs.
Ability to maintain confidentiality of case materials as required by state law.
Ability to work well both autonomously and as a team member in a small office setting.
IF YOU MEET MINIMUM QUALIFICATIONS, APPLY BY February 13, 2015. This is an exempt job.
EEO EMPLOYER. APPLICATIONS FROM WOMEN, INDIVIDUALS WITH DISABILITIES, VETERANS, AND PEOPLE FROM DIVERSE BACKGROUNDS ARE ENCOURAGED.