EXECUTIVE STAFF ASSISTANT
Agency: Vermont Human Rights Commission
Starting Pay: Pay Grade: 22
Job Duties: The primary responsibility of this position is to receive, analyze and respond to inquiries regarding potential complaints of discrimination. It also includes traditional administrative support staff duties and other duties as assigned by the Executive Director. Major responsibilities include:
Handle intake calls and inquiries by mail and email.
Analyze and apply fact patterns supplied by potential complainants, make initial determinations as to whether each inquiry is within the VHRC’s jurisdiction, and draft discrimination complaints for review and approval by the Commission’s Executive Director.
Send correspondence to parties.
Open and Close hard and electronic case files (Access).
Update electronic case logs (Access).
Serve as the administrative assistant to Commission staff.
Assist Executive Director with legislative agenda with daily monitoring of bills introduced, in/out of committees and votes, etc.
Answer the main telephone line, answer email inquiries on the VHRC’s public web site and provide information and referral services as necessary.
Provide administrative support for the monthly Commission meeting by preparing materials, posting on website, taking minutes, record keeping.
Manage the day-to-day logistics of running a small office including procuring office supplies and other materials, maintaining equipment, trouble-shooting technology issues.
Serve as vendor liaison and assist Executive Director in reviewing annual contracts for compliance and accuracy.
Assist Executive Director with AGO/EEOC invoicing and tracking payment.
Secure locations for meetings.
Perform other duties as necessary.
Manage agency website.
Perform data entry for federal grants – HEMS.
Maintain systems for tracking cases and perform data analysis for statistics and outreach reports – ACCESS, Google Analytics.
Duties are performed primarily in an office setting. In and out of state travel occasionally required for training and outreach. Incumbents must be adaptable, able to multi-task, handle difficult callers with compassion and work within tight time-limits.
Bachelor’s degree (preferred), Associate’s degree or three years of demonstrated relevant experience.
Knowledge, Skills and Abilities:
- Sound analytical skills and the ability to learn the fundamentals of the laws enforced by the VHRC.
- Strong and effective writing skills.
- Excellent organizational skills.
- Strong interpersonal skills and an ability to manage conflict.
- Ability to multi-task while paying great attention to detail.
- Proficient computer skills including Microsoft Office (WORD, Excel, Access, etc.) and other commonly used software programs.
- Ability to maintain confidentiality of case materials as required by state law.
- Ability to work well both autonomously and as a team member in a small office setting.
APPLICATION DEADLINE: October 26, 2018
Please mail or email resume with cover letter to:
Bor Yang, Hiring Manager
Vermont Human Rights Commission
14-16 Baldwin Street
Montpelier, VT 05633-6301
Or by email to email@example.com